Terms of Use

These Terms of Use ("Terms") govern your use of the website operated by Trizelle (hereinafter referred to as the "Site," "we," "us," or "our").

By accessing or using the Site, you agree to be bound by these Terms.

These Terms govern your general use of the Site. Purchases made through the Site are also subject to our Terms and Conditions of Sale. In the event of any conflict between these Terms and the Terms and Conditions of Sale regarding an order, the Terms and Conditions of Sale shall prevail.

1. Eligibility

By using this Site, you represent that you are at least 18 years old or have reached the age of majority in your country of residence.

If you use the Site on behalf of a minor for whom you are legally responsible, you agree to these Terms on their behalf.

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms.

In particular, you agree not to:

• use the Site in violation of any applicable law or regulation;

• attempt to gain unauthorized access to the Site or its systems;

• reproduce, copy, sell, distribute, or exploit any part of the Site without our prior written permission;

• transmit viruses, malware, or any other harmful code;

• collect personal data from other users;

• use the Site to harass, threaten, or harm another person;

• provide false, misleading, or fraudulent information.

We reserve the right to suspend or terminate your access to the Site if you violate these Terms.

3. Intellectual Property

All content available on the Site, including but not limited to text, images, photographs, videos, graphics, logos, trademarks, illustrations, and software, is the property of Trizelle or its partners and is protected by applicable intellectual property laws.

Any reproduction, display, distribution, publication, or modification without our prior written consent is strictly prohibited.

4. Accuracy of Information

We make every effort to keep the information published on the Site as accurate and up to date as possible.

However, we do not guarantee that the information is complete, accurate at all times, or continuously updated.

Your use of the information available on the Site is at your own risk.

We may modify the content of the Site at any time without prior notice.

5. Third-Party Links and Services

The Site may contain links to third-party websites or provide services operated by third-party providers.

We do not control these third-party services and cannot be held responsible for:

• their content;

• their privacy policies;

• their terms of use;

• any damages resulting from their use.

Your use of third-party services is entirely at your own risk.

6. User-Submitted Content

Any content you submit to us (including reviews, comments, suggestions, photographs, testimonials, or any other contribution) may be used, reproduced, adapted, and published by Trizelle without restriction or compensation.

You represent that any submitted content:

• does not infringe upon the rights of any third party;

• is not unlawful, defamatory, hateful, obscene, or fraudulent.

7. SMS Communications

By opting in to receive SMS communications during checkout, you agree to receive:

• order status and shipping updates;

• customer service communications;

• abandoned cart reminders;

• promotional offers where you have expressly consented.

Message frequency may vary.

Your consent is never required as a condition of making a purchase.

Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP to any of our messages.

For assistance, reply HELP or contact us at contact@trizelle.com.

Your phone number and consent information are shared only with the technical service providers strictly necessary to deliver SMS communications.

8. Personal Data Protection

The processing of your personal data is governed by our Privacy Policy.

By using our Site, you agree to the collection and processing of your information in accordance with that policy.

9. Disclaimer of Warranties

The Site, its content, and the services provided are offered on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all express or implied warranties, including but not limited to:

• merchantability;

• fitness for a particular purpose;

• non-infringement;

• uninterrupted availability or error-free operation of the Site.

9A. Product Use

By purchasing a product offered by Trizelle, you acknowledge that:

• you have read the instructions for use and any warnings provided on the product page or in the accompanying manual;

• you will use the product in accordance with the provided instructions;

• you will not intentionally modify, disassemble, or alter the product;

• any use contrary to the manufacturer's recommendations may void the warranty, to the extent permitted by law.

Where products are powered by rechargeable batteries or electricity, they must be used in accordance with the provided instructions to ensure safe operation.

10. Limitation of Liability

To the fullest extent permitted by law, Trizelle, its officers, employees, partners, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• the use of the Site;

• the inability to use the Site;

• the use of products sold through the Site.

Where permitted by law, our total liability shall be limited to the amount actually paid for the product concerned.

This limitation applies regardless of the legal basis of the claim.

Products sold by Trizelle are manufactured by specialized partners. Where required by applicable law, any claim relating to a manufacturing defect may be directed to the relevant manufacturer.

11. Indemnification

You agree to indemnify and hold harmless Trizelle, its officers, employees, partners, and service providers from any claim, damage, loss, cost, or expense, including reasonable attorneys' fees, arising from:

• your breach of these Terms;

• your violation of applicable law;

• your infringement of any third-party rights.

12. Dispute Resolution

12.1 Amicable Resolution

In the event of a dispute, we encourage you to contact our customer service first at:

contact@trizelle.com

We will make every reasonable effort to resolve the matter amicably.

12.2 Consumer Mediation

In accordance with applicable French consumer protection laws, consumers may have the right to use a consumer mediation service free of charge.

12.3 Jurisdiction

If no amicable resolution is reached, the French courts shall have jurisdiction, subject to any mandatory consumer protection laws that may apply.

13. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

14. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of France.

15. Changes to the Terms of Use

We may update these Terms of Use at any time.

Any changes will become effective immediately upon publication on this page, together with an updated revision date.

Your continued use of the Site after such publication constitutes your acceptance of the revised Terms.

16. Contact

If you have any questions regarding these Terms of Use, you may contact us:

By email: contact@trizelle.com

Last updated: June 16, 2026