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These Terms and Conditions of Sale ("Terms") govern all purchases made through the Trizelle website, operated by Groupe NKH.
By placing an order on our Site, you acknowledge that you have read and accepted these Terms and Conditions of Sale, together with our Terms of Use and Disclaimer.
Groupe NKH
Trade name: Trizelle
Email: contact@trizelle.com
The products offered on our Site are presented with the utmost care to ensure the accuracy of the information provided.
Each product page describes the main features, technical specifications, usage instructions, and, where applicable, safety precautions.
Before placing an order, we encourage you to carefully read the full product description as well as our Disclaimer, which contains important information regarding the proper use of our products. Where available, a user manual may also be provided for download.
Orders may only be placed through our Site.
An order is considered final once payment has been successfully processed and the confirmation email has been sent.
We accept the payment methods displayed during checkout.
Full payment is required at the time of purchase.
We reserve the right to refuse or cancel any order, including but not limited to cases involving:
suspected fraud;
quantities clearly inconsistent with normal personal use;
inability to fulfill the order;
inaccurate payment or shipping information.
Prices displayed on the Site are shown in the selected currency and include applicable taxes where required by law.
Prices may be changed at any time without prior notice.
However, the price charged will always be the one displayed at the time the order is confirmed.
We aim to dispatch orders within 1 to 3 business days.
Estimated delivery times are displayed during checkout and generally range from 3 to 8 business days, depending on the destination country.
International shipments may require additional delivery time.
Trizelle shall not be held responsible for delays caused by carriers, customs authorities, weather conditions, or any circumstances beyond our reasonable control.
Risk of loss and responsibility for the products passes to the customer upon delivery of the package to the shipping address provided during checkout.
We offer a 30-day money-back guarantee.
Full details regarding returns, refunds, exchanges, and cancellations are set out in our Return and Refund Policy, which forms an integral part of these Terms and Conditions of Sale.
We also provide a 30-day satisfaction guarantee, subject to the conditions described in our Return and Refund Policy.
By placing an order through our Site, you acknowledge that you have read the warnings, recommendations, and safety information contained in our Disclaimer.
You agree to use the products in accordance with the instructions provided.
Products sold by Trizelle are manufactured by specialized partners responsible for their design and production.
Where required by applicable law, we retain the compliance documentation supplied by our manufacturers, including certifications relating to product safety and conformity.
To the fullest extent permitted by law, Trizelle's total liability for any claim relating to a product shall be limited to the amount actually paid for that product.
Trizelle shall not be liable for any indirect, incidental, special, consequential, or non-material damages arising from the use of its products, except where otherwise required by law.
Any dispute relating to an order placed through our Site shall be governed by the provisions set out in our Terms of Use.
In accordance with applicable French consumer protection laws, consumers may also have the right to use a consumer mediation service to seek an amicable resolution of disputes.
These Terms and Conditions of Sale shall be governed by and construed in accordance with the laws of France.
Consumers residing in another Member State of the European Union also benefit from any mandatory consumer protection provisions applicable in their country of residence.
We reserve the right to modify these Terms and Conditions of Sale at any time.
Any changes shall take effect immediately upon publication on this page, together with an updated revision date.
If you have any questions regarding these Terms and Conditions of Sale, you may contact us:
By email: contact@trizelle.com
Last updated: June 16, 2026
