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This Privacy Policy explains how Trizelle (hereinafter referred to as the "Site," "we," "us," or "our") collects, uses, and shares your personal information when you use our website or services. The terms "you" and "your" refer to any person using our services, whether as a customer, website visitor, or any other individual whose personal information we process.
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal and regulatory requirements.
When we make changes, we will post the revised version on our Site together with an updated "Last Updated" date.
We encourage you to review this page periodically to stay informed of any changes.
We collect different categories of personal information depending on how you interact with our Site and services. This information enables us to provide our services, personalize your experience, improve our business, and comply with our legal obligations.
We may collect:
your contact information, including your name, postal address, phone number, and email address;
order information, including your billing address, shipping address, and payment details necessary to process your transactions;
account information, such as your username, password, and answers to security questions where applicable;
information you provide when contacting our customer support by email, telephone, or other communication channels.
Some features of our Site require this information. If you choose not to provide it, certain services or features may not be available.
When you browse our Site, we automatically collect certain information, including:
your IP address;
browser type;
device type;
pages viewed;
interactions with our Site.
This information is collected through cookies, tracking pixels, and similar technologies.
We may also receive information from trusted third parties, including:
service providers and payment processors, such as Shopify, to process your orders and payments;
advertising and marketing partners who may share certain information with us in connection with advertising campaigns.
We use your personal information to:
process your orders and manage your customer account;
arrange shipping, delivery, returns, and exchanges;
send promotional emails, SMS messages, or postal mail where permitted by applicable law;
personalize advertising and content that may interest you;
protect our Site against fraud, abuse, and other malicious activity;
continuously improve our services through analysis of Site usage.
Like most websites, we use cookies to improve the functionality of our Site, remember your preferences, and personalize your browsing experience.
You may configure your browser to refuse or delete cookies. However, doing so may prevent certain features of the Site from functioning properly.
We share your personal information only in the following circumstances:
with service providers involved in payment processing, order fulfillment, shipping, or customer support;
with certain business and advertising partners where necessary for our marketing activities;
where required by law or in response to a lawful request from a competent authority.
We do not share sensitive personal information without your consent unless required or permitted by law.
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing data can be guaranteed to be completely secure.
We retain your personal information only for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, enforce our agreements, or as otherwise required by applicable law.
Depending on your place of residence, you may have the following rights regarding your personal information:
the right to access your personal data;
the right to correct inaccurate or incomplete information;
the right to request the deletion of your personal data where permitted by law;
the right to receive your personal data in a structured, commonly used, and machine-readable format (data portability);
the right to object to certain uses of your personal information, including direct marketing;
the right to withdraw your consent where processing is based on consent;
the right to lodge a complaint with your local data protection authority, including the CNIL in France where applicable.
To exercise any of these rights, please contact us using the details provided below. Exercising your rights will not result in any discrimination against you.
Your personal information may be transferred to, stored, and processed in countries outside your country of residence.
Where personal information is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are implemented, including the use of the European Commission's Standard Contractual Clauses or any other legally recognized transfer mechanism where required.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:
Email: contact@trizelle.com
We are responsible for processing your personal information in accordance with applicable privacy laws and regulations.
Last Updated: June 16, 2026
